AutomationDirect Logo C-more Frequently Asked Questions

Press "Ctrl-F" to search for specific words in this FAQ.


Click here to view all C-more FAQs with answers on one page.

  1. General C-More email information; use with a GMail/Yahoo servers (SSL or TLS encryption) etc..
  2. Can I use C-More with WinPLC for String data?
  3. Can this be used with a WinPLC
  4. Can I send data from a C-More panel to a PC Server using FTP to an FTP Server?
  5. Problem: Help File Opens but there is no help, just the contents.
  6. Why can I 'Browse' and list my panel in the Online Link List, but I can not transfer a project to it. The Transfer Button is inactive.
  7. Can you change the font size of the alarm's shown in the Alarm History screen? I have a 6 inch panel and I can't see the entire alarm message.
  8. Do historical trends keep their data when power cycled?
  9. Does C-More (NOT C-More Micro) work with any USB memory device? Does it require a particular brand of USB drive?
  10. How many devices can a C-More panel connect to?
  11. How do I access the setup screen?
  12. What do I need to do to replace/upgrade my old EZ Touch panel to a CMore panel?
  13. How can I make the PLC change screens on the C-more panel?
  14. How can I find the MAC address of a C-More panel?
  15. Does Cmore remote access on a EA7-S6M grayscale screen display as grayscale or color when viewing on a remote pc screen?
  16. Can the cmore HMI read Rslogix 5000 / Contrologix alarm instruction blocks?
  17. Why is it that only 7 digits can be entered in the "Numeric Entry Object "when using Floating point numbers as the data format?
  18. Can I change the backup battery with power applied to my C-more HMI?
  19. Why do I get unusual characters in C-More generated E-Mails?
  20. Where can I find the C-More USB drivers? How can I manually install the drivers?
  21. How can I see the size or position in pixels of an object?
  22. Can the C-More act as a Data Server?
  23. Can the C-More panels display bitmap files (JPG, BMP etc..)from a USB or Compact Flash Drive. (Dynamic loading of the bitmap files)
  24. Can you change the position of the alarm message banner?
  25. What is the maximum memory size Compact flash I can put into the Cmore panel?
  26. What is the maximum memory size USB pen drive I can place into a Cmore?
  27. Can the C-More be used with a TWIDO PLC?
  28. Can I send a text message to my cell phone from C-More?
  29. Can the Remote Access and Control feature be used on my iPhone, Windows or Android phone/device ?
  30. Are there any limtations of the number and type of events in the event manager events?
  31. What are the viewable angles for the C-More panels (applies to LCD displays in general)
  32. In the C-More PLC Enquiry Test menu, Ping passes but protocol fails.
  33. My C-more is not displaying the same floating point number as my (PLC, Spreadsheet, or other platform). Why is this?
  34. FTP issues, I try to read my log files with Internet or Windows Explorer and FTP but they appear to be older copies or not present.
  35. Can a 90/30 CPU (IC693CPU311) be used with a C-more or C-more Micro Panel ?
  36. I cannot connect to a C-more for programming, my ping times are very long or I cannot ping (VPN etc). Can you change the timeouts?
  37. Can I use a Compact Flash (CF) card to transfer a project from a Cmore panel, edit the project, save it to the CF card, and load the project back into the panel from the CF card?
  38. Can the C-more Siemens S7-200 serial driver be used with the S7-300 series?
  39. How can I see my C-more's public IP address? I have a dynamic public IP address and it changes.
  40. Can you update a project and optionally the firmware using a compact flash card in the built-in CF1 slot of the compact flash capable C-more panels (non -R versions)?
  41. Can I connect a C-more and a Productivity 3000 P3-550 CPU on the same router for programing over the internet? They both use port 9999 and I do not see how to change that.
  42. I am getting EA.pgm errors, EA_.mdb errors, and/or GUI-121 errors. How can I resolve these?
  43. Can I use the C-more in a pressurized/purged enclosure?
  44. Why does my Cmore quit data logging?
  45. What can I do to enhance the performance of my C-More panel?


Troubleshooting Guides