EZTouch Panels Frequently Asked Questions
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Does the new EZ-Touch panel have an ASCII driver?
FAQ ID: 348
Will the EZ-Touch panels have a driver for SIMAX/SQUARE D?
Not at this time.
FAQ ID: 413
What agency approvals do the EZTouch panels carry?
UL,CUL & CE
FAQ ID: 431
What are the PC requirements to be used with the EZTouch panel?
FAQ ID: 432
What Serial Drivers does the EZ-S6C-K 6" Color Touch Panel support?
It only supports Automation Direct (Koyo) Serial Drivers, K-sequence, DirectNet,(Koyo) MODBUS, and ThinknDo MODBUS for WINPLC support.
FAQ ID: 433
What are the specifications on the communication ports?
Two communications ports — Computer (RS-232C)
and PLC (RS-232C, RS-422A, or RS-485A)
FAQ ID: 434
How many screens can I have using the EZTouch panel?
Up to 999 screens.
FAQ ID: 435
Does the EZTouch panel have a built in clock feature?
Yes, It has a built-in clock and calendar or you can reference the PLC clock.
FAQ ID: 436
Does the EZTouch have password protection?
Yes, and if needed you can have password protection for every touch object. Passwords for up to 8 user groups are also available.
FAQ ID: 437
Does the EZTouch panel have serial printer capabilities?
FAQ ID: 438
Do the EZTouch panels support Allen Bradley PLC's?
Yes, they support any Micrologix,SLC, or PLC5 series PLC serially,that supports either DH485/AIC or DF1 Protocol.
There are also models available with option cards to support AB Remote I/O or DH+, Devicenet,Ethernet/IP (Controllogix, Compactlogix).
FAQ ID: 439
What other PLC's do the EZTouch Panels support?
GE-Model 90/30 and 90/70 Protocol - SNPX Mitsubishi-FX Series(all)- Protocol-Direct, Multi-drop
Omron - Model - C200, C500 Protocol - Host Link Siemens 300/400 Series w/MPI adapter – Protocol 3964R. Modbus TCP/IP with EZ-EtherPLUS option card.
FAQ ID: 440
Does the DL05 & DL06 family of PLC's support the EZTouch panel?
Yes, and it supports the following protocols in the DL05 & DL06 family. K-Sequence, DirectNet, ModBus (Koyo addressing)
FAQ ID: 441
Does the DL-205 family of PLC's support the EZTouch panel?
Yes, the following DL-205 CPU's and protocols are supported.
D2-240 K-Sequence - DirectNet
D2-250 K-Sequence - DirectNet - ModBus (Koyo addressing)
D2-240/250 DCM DirectNet
FAQ ID: 442
Does the DL-305 family of PLC's support the EZTouch panel?
Yes,the following DL-305 CPU's and protocols are supported.
D3-330/330P - DirectNet
D3-340 - DirectNet
D3-350 K-Sequence - DirectNet - ModBus (Koyo addressing)
D3-350 DCM - DirectNet
FAQ ID: 443
Does the DL-405 family of PLC's support the EZTouch panel?
Yes,the following DL-405 CPU's and protocols are supported.
D4-430 - K-Sequence - DirectNet
D4-440 - K-Sequence - DirectNet
D4-450 - K-Sequence - DirectNet - ModBus (Koyo addressing)
All with DCM - DirectNet
FAQ ID: 444
Does the H2-WinPLC support the EZTouch panel?
Yes, using RJ12 serial port( Modbus slave) and the ThinknDo Modbus Protocol
FAQ ID: 445
Do you carry replacement parts and\or accessories for the EZTouch panels?
There are a limited amount of replacement parts and accessories available. You will need to view our website or catalog for availability.
Note: There are no longer any replacement or accessories for the EZTouch panels.
FAQ ID: 446
What are the Vibration specifications for the EZTouch panels?
5 to 55 Hz 2G for 2 hours in the X, Y, and Z axes.
FAQ ID: 447
What is the Electrical Noise Tolerance of the EZTouch panel?
NEMA ICS 2-230 showering arc ANSI C37.90a-1974 SWC Level C Chattering Relay Test.
FAQ ID: 448
Are any of your EZTouch panels AC powered?
No, they all require a 24VDC 1.5A switching power supply.
FAQ ID: 449
I am unable to communicate with the EZTouch panel from my Programming Computer, what are some things that I can check to ensure that I have a proper set-up?
FAQ ID: 450
There is an LED located on the back of my panel, what does the different mode of colors mean?
FAQ ID: 451
Does the EZTouch have a built in fuse protection device?
Yes, it has an internal fuse that does not require replacement. It is reset by removing power for 5 minutes and then reapplying power to the unit.
FAQ ID: 452
Can I remove the RAM or Flash card while my unit is still powered up?
This will irreparably damage the card if you take it out while the panel is powered up. All power must be removed first.
FAQ ID: 453
I have a large project that requires more than the standard 512K of memory. What are my options for additional memory?
User RAM memory of all standard units, except the 6" Monochrome (P/N EZ-S6M-R), can be upgraded to 1.5 MEG of memory from the standard 512K. If your program requires more than the standard 512K memory, upgrade the RAM to 1 MEG by inserting the following optional RAM Cards EZ-RAM-1)512K, (EZ-RAM-2)1M.
FAQ ID: 454
Will the EZ Touch be able to display STRING data from Think & Do?
Yes, however you must have Live V5.5 or Studio V6.5 or later.
FAQ ID: 480
Will the EZ Touch panels be able to communicate to my Servo Drive?
Depending on the protocol that the servo drive supports, it is possible. We don't have an ASCII driver so the drive must support a protocol such as MODBUS RTU that can be driven by the touch panel. Realize that the panel is non-intelligent and has no scripting or expression features, so it can only turn on/off bits, display bits, read registers and write to registers. It is recommended that you have a PLC in between that supports the MODBUS RTU protocol. This way, you have an intelligent device for safety shut downs, etc...
FAQ ID: 481
Are the EZ-Touch panels a direct replacement for the Direct Touch Panels?
No, these panels differ in programming software and panel cut-out. If you are replacing a 5.7"(6”) Direct Touch Panel with a 5.7" (6”)EZ-Touch Panel you will have to lengthen the horizontal cut-out dimension about a 1/16”. Use the provided template to drill the mounting screw holes or use DIN clips P/N(EZ-BRK-1).
FAQ ID: 565
Do the EZ-Touch panels support the AB Ethernet IP protocol that the Controllogix PLCs use?
Yes,in order to support Ethernet IP you will need to purchase either an EZ-T10C-FSE or an EZ-T15C-FSE model panel.
FAQ ID: 566
If a Flash memory card is installed, does the panel still run off of the RAM?
Yes, The panel runs solely from RAM memory. The optional Flash memory cards are for program storage and / or for program transfer from panel to panel.With a FLASH card installed the project is copied from the FLASH card to a RAM memory area in the panel on power up.
FAQ ID: 609
Will the EZ-Touch panel be a Master or slave when communicating Modbus?
The panel will always be a master.
FAQ ID: 611
Will the Direct Touch and EZ Touch panels work with the Terminator T1K-RSSS Module?
YES, The touch screens can be connected to the RS-232 port of the T1K-RSSS module. If you are using a D2-RMSM Master and SM Net Protocol. We do not recommend connecting EZ Touch or Text panels in this manner communication is extremely slow.
FAQ ID: 612
Do the EZ Touch panels or your PLCs support "Pass Through" functionality so I can download to both by using only one communication port?
No, not at this time.
FAQ ID: 637
Can I connect a GE VersaMax PLC to the EZTouch panel?
Yes, by using the SNPX protocol or Modbus RTU as long as the Versa Max PLC supports it.
FAQ ID: 645
Will the EZ-T10C-F work with Modicon?
Yes, actually all EZ Touch panels except the EZ-S6C-K9KS). could connect to Modicon PLCs via Modbus RTU.
FAQ ID: 666
Is the EZTouch cable the same for all different size panels?
Yes, it is.
FAQ ID: 718
Does the DL105 family of PLC's support the EZTouch panels?
FAQ ID: 719
Will using a Stylus (like for a Palm Pilot) damage my EZ Touch display?
No, it will not damage the display.
FAQ ID: 720
Are the EZTouch panels susceptible to image Burn-In, that is if I do not use the screen saver option?
No, however we do recommend using the screen saver functions of the panels to prolong the life of the backlight.
FAQ ID: 760
Q: How far can I run a cable from a D2-250 to the EZTouch panel?
A: If using the default configuration of RS-232 the limit is 50' But we have diagrams for connecting using the RS-422 pins on the 15 pin connector of the panel and the PLC. Click here.
FAQ ID: 780
Will the communication rate between an EZTouch panel and the PLC slow down as more screens are added to the panel?
The communications rate is based on the objects on the currently displayed screen only and any PLC to Panel/Panel to PLC control. The exception is when using line graphs on any of the screens, the pens are continuiously updated based on the sample rate even if the screen is not the currently displayed screen.
FAQ ID: 847
I keep getting the error "Protocol Error" on my EZ Touch panel when connected to my Directlogic PLC. The com settings for my PLC port and EZ Touch panel match. What could be wrong?
FAQ ID: 881
What type of external Power fuses are recommended for the EZTouch and EZText Panels?
Recommended EZTouch Fuse: 1.5 or 2 Amp, slo-blow
Recommended EZText Fuse: 0.5 Amp, slo-blow
FAQ ID: 904
How can I protect my EZTouch project from being copied or altered by others?
In the EZTouch edit software, click on the "File" pull down menu and select the "Save Project As Protected..." item. Save the project to a different name then your original project and use this project to transfer to the panel. This will prevent anyone from being able to read the program from the panel. Make sure you keep your original project file so that future edits can be made. After any edits, you will need to use the "Save Project As Protected..." utility again and transfer to the panel.
FAQ ID: 951
Does the EZTouch series have a driver for the Honeywell HC900 controller?
Yes, use the Modicon Modbus RTU driver for serial RS232/485 interface via a controller serial port or Modicon Modbus/TCP driver for direct Ethernet connectivity via the controller's standard Ethernet port. The EZ-EtherPLUS option card is required for Modbus TCP/IP.
FAQ ID: 954
I would like to connect an EZ Touch panel to my Allen Bradley Controllogix PLC. What are my options?
FAQ ID: 1019
What software version is required for my firmware version?
The firmware revision MUST match the software revision.
|EZTouch Editor||Firmware Revision|
|1.0||A.1, A.2, A.3|
FAQ ID: 1021
Do you have an adapter for the D2-DSCBL and EZ-2CBL cables so that I can use them on port 2 of a DL06, DL250-1, or DL260 instead of on port 1? I'm using DirectSoft32 with the RJ-12 PLC connector cable (D2-DSCBL) and/or I'm using an EZ-Text/EZ-Touch panel with the RJ-12 PLC connector (EZ-2CBL) to connect to port 1 of my DL06, DL250-1, or DL260 PLC. I want to connect to port 2 of these processors, which has a 15-pin high density connector.
In any of the situations listed above, you can use the FA-15HD adapter to connect to port 2 of a DL06, DL250-1, or DL260. The FA-15HD adapter will work with DirectSoft32 and the D2-DSCBL, or with an EZ-Text or EZ-Touch panel and the EZ-2CBL cable to allow them to connect to port 2 of the DL06, DL250-1, or DL260.
Since port 2 is configurable on these PLCs, you must make sure the protocol and port settings match on both devices. The FA-15HD adapter can be used with the D2-DSCBL, the EZ-2CBL, or the FA-CABKIT.
The FA-15HD adapter can NOT be used with the DV-1000 or the D2-HPP.
FAQ ID: 1023
Where can I get the latest English and Spanish manuals as PDFs?
If you have installed the EzTouch Editor Software on your hard disk, you have copies installed as PDFs.
FAQ ID: 1047
What do I need to do to replace/upgrade my old EZ Touch panel to a CMore panel?
The EZ Touch panels & EZ Touch Editor software that we used to sell are obsolete, they were replaced with our C-More product line. The C-More requires its own software programming software.
FAQ ID: 1099
Can you use the C-More EA-COMCON-3 on the EzTouch Panels ?
The Eztouch PLC port's serial connector (DB-15) is rotated 180 degrees from the C-More Panel's.
The EZ-COMCON-3 adapter can be rotated since it mounts axially. The EA-COMCON-3 mounts at a right angle and cannot rotate
FAQ ID: 1229
I have an older EZ-TOUCH panel that was working and is suddenly displaying "no start up screen", what is wrong?
This is an indicator that the panel has lost the project. Typically this happens when the battery in the panel exceeds its lifespan and the panel is powered down. Or if the battery is removed while the panel is powered down.
In any case the only recovery is to reload the project.
FAQ ID: 1600
My EZ Touch panel comes up with "No power up screen" or "No start up screen" message. What do I do?
Unfortunately, that message means the internal battery has died in the EZ Touch, and the power was off long enough for the project to be lost, This occurs in just seconds if the battery is dead. The battery is the only thing that keeps the project in memory if power is lost.
You will have to load the project back into the EZ Touch panel, after replacing the battery ( the generic is TL-5101), since we no longer sell the original EZ-BAT.
But...there are potential issues:
We can't provide the programming software (EZ Touch Edit) to anyone other than the original purchaser of that software.
We have no copies of any customer projects ( the user would have to have this).
The panel possibly could have been updated with EZAutomation's software and be using their program. If your project has only 1 file, then our software version wouldn't work in any case.
FAQ ID: 1601
What is the max size I can use for the CompactFlash?
You should be able to use a FAT formatted flashcard up to a 2M in size.similar to the ones we used to sell for this product line. Do not use a larger size flash card that requires FAT 32.
FAQ ID: 1604