AutomationDirect Logo General / Misc. Frequently Asked Questions


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  1. Do you carry a protocol converter?
  2. Is it necessary to be on line to setup the secondary communication port?
  3. Can I convert a text string to a numeric or is there any other way to send text to the PLC?
  4. Can I manually address a module in a slave rack?
  5. Do you offer a Devicenet master?
  6. Do you offer analog converters?
  7. Can I program a CPU without the I/O modules installed?
  8. Can I use remote I/O with a modem?
  9. Do you sell modem connection cables?
  10. Do your Ethernet modules support SNMP ( or ModbusTCP, or HTTP, or SMTP or FTP or TELNET ) protocol?
  11. How can I resize the Bitmaps from Symbol Factory when using Dynamic and Static bitmaps?
  12. Do we have recommended Radio Modems?
  13. Will ADC High Speed Counter Modules work with Absolute Encoders?
  14. Can a F4-MASMB go into a rack other than a CPU rack?
  15. Can I have 24vdc on CTRINT outputs?
  16. Can you control the panel Beep to generate an Alarm from the PLC?
  17. Do our PLCs offer MODBUS ASCII communication?
  18. What are NEC and CEC?
  19. I'm using a H2-SERIO. I need to communicate RS 422/485 which converter do I need to use?
  20. Does the Wonderware "InControl" software support the AutomationDirect H2-EBC and the H4-EBC.
  21. I cannot open your DWG files in my version of AutoCAD. How can I see the AutoCAD version a DWG file is saved in? Do you have any sources for conversion software?
  22. InstallShield -5006 : 0x80070002 error Installing C-More, DirectSoft or other software packages
  23. What can I use to debug my serial communications (ASCII) issues? HyperTerm doesn't appear to work very well.
  24. What are the pinouts (connections) for the FA-15HD?


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