Question

Upon starting DS Data, get "Critical error 1004 invalid INI file."

Answer

1. Can't find its DS400.INI file
   
   To make sure DS Data can find the file use Start --> Run and type in "DS400.INI" and press the button. This should pull up the DS400.INI file in a default text editor (e.g. NotePad). If you get an error here then first try reboot the PC and try again. If it still doesn't work uninstall DS Data and reinstall.
   
2. The DS400.INI file is invalid.
   
   Pull up the DS400.INI file using Start --> Run and type in "DS400.INI" and press the button.
   
   Look for "strange" or missing lines in the file. If there are any it is best to delete the file entirely and then uninstall DS Data and reinstall. You could try to edit it yourself and eliminate the problems in the file, but this would be at your own risk.
   
   If none of the above works use the Search function on your PC and find all occurrences of the DS400.INI file; delete them; uninstall DS Data and reinstall.
   
   

NOTE: On a Win2K Server, the DS400.INI file must be in the Administrator's WinNT folder.

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FAQ Subcategory: None

This item was last updated on 2009-11-06
Document ID: 967

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