Question

I'm using Think&Do Live/Studio and I'm trying to connect to an H2/H4/T1H-EBC. But I keep getting errors.I have NetEdit and it can see the EBC with no problems. What could be wrong?

Answer

This problem is usually the result of having 2 NIC( Ethernet) cards installed in the same PC.

If this is the case you need to access the network settings of the NICs specifically the Protocols that are assigned to each card.
On the NIC that is used for your company you should disable/remove/uncheck the NWLink IPX/SPX protocol if installed. Then on the NIC card that is dedicated to the Think&Do system you should enable/install/check the NWlink IPX/SPX protocol and the TCP/IP protocol.
You should also check to make sure that an address has been set on the EBC by toggling at least one dip switch to the ON position.

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FAQ Subcategory: Communications

This item was last updated on 2013-09-26
Document ID: 900

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