Question

I'm getting an Error 7643 on the DP-C321 panel. What is wrong?

Answer

You will only get this error after downloading a project to the panel. This error indicates that the communication port has not been set on the panel.
To set the comm port on the Direct Touch, hold the upper left and lower right corners of the screen, and this will take you into the Setup Screen.
From the System Setup menu, select the communications port to set up.

---

FAQ Subcategory: None

This item was last updated on 2017-10-23
Document ID: 410

---

The information provided in the AutomationDirect knowledge base is provided "as is" without warranty of any kind. AutomationDirect disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall AutomationDirect or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if AutomationDirect or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion of limitation of liability for consequential or incidental damages so the foregoing limitation may not apply.