Question

How do I get a copy of the existing DirectTouch project that is running in my panel?

Answer

Since we no longer sell any of the Direct Touch products and the manufacturer doesn't make the panels we used to sell, we can give you access to the programming software, Screen Creator, for free. You can get the installation file by clicking DirectTouch Programming Software and select download icon in the top right corner of the screen. When it's finished downloading, unzip it, then run the SETUP program. Note this software was written for Windows XP and older and may not work on newer Windows versions.

You need a programming cable, which we don't sell anymore, but you can find a pin out of the serial programming cable in the Screen Creator manual in Appendix A page 15: Programming Cable Diagram

Note that the only USB to serial adaptor that we've found that works with the software, cable, and panel is our USB-RS232 unit: USB-RS232

We have an application note AN-DP-005.pdf that describes how to extract a project from a panel and attempt to restore it into the Screen Creator software to view the objects and their properties. The application note says no USB adaptors will work but that is incorrect, as stated above. The last portion describes that it may not be possible to restore the project into the software based on whether a box was selected in the software by the person who sent the project to the panel. If that's the case there is no workaround and all you will be able to do is send the project you uploaded into another panel.

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FAQ Subcategory: None

This item was last updated on 2021-09-08
Document ID: 1635

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