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Question

Where can I get spare parts or service for my Stratus air conditioner?

Answer

Automation Direct does not sell parts or offer repair support for Stratus air conditioners. However, a company which can sell parts and offer repair advice is Thermal Edge in Texas. Please call them at 972-580-0200 or 888-580-0202 and ask for technical support or customer service. Tell them your model number and serial number and the part you wish to purchase. Please be aware that any attempt to repair a unit that is still under warranty will void the warranty.


FAQ Subcategory: None

This item was last updated on 2017-01-03
Document ID: 1578


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