Question

Am I charged for a replacement even if the product is potentially defective?

Answer

Yes, we bill for the replacement, however, you receive credit once the potentially defective product is received in house with an RMA and processed.


This is our normal process, if you require something other than this, please contact our returns dept. at 1-800-633-0405 and follow the prompts. Our target for your credit to be applied is 48 hours.

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FAQ Subcategory: None

This item was last updated on 2016-10-24
Document ID: 1572

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