Question

Over-shipment: I received my order and have found that upon inspection too many parts were sent. What do I do with the additional parts sent in error?

Answer

Occasionally we do make mistakes and for that we sincerely apologize. You can use our return form to return over-shipments.

Select the order from your Order History that contained the over-shipment. Select "Over-shipment, under-shipment, wrong parts received" and complete the form.

We will create an RMA and a prepaid shipping label for you to return the over-shipped product.

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FAQ Subcategory: None

This item was last updated on 2020-12-08
Document ID: 1546

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