Question

When will I receive my credit?

Answer

For credit card accounts and guest user accounts our goal is to process your return authorization the same day it is received at our facility. Once your return authorization is received, inspected and processed your refund will be processed and a credit will be applied to your credit card or original method of payment. Typically the credit is applied within 48 hours if there are no open invoices on your account. Due to your credit card company’s practices, it may take an additional 2-4 business days after your credit is applied for it to post to your account.

---

FAQ Subcategory: None

This item was last updated on 2015-05-14
Document ID: 1544

---

The information provided in the AutomationDirect knowledge base is provided "as is" without warranty of any kind. AutomationDirect disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall AutomationDirect or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if AutomationDirect or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion of limitation of liability for consequential or incidental damages so the foregoing limitation may not apply.