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Returns Frequently Asked Questions AutomationDirect Logo


Question

Do you accept returns for credit beyond 45 days? If so, will restocking fees apply?

Answer

Yes - items may be returned under our "45-day" policy beyond the original 30 days. If an item is eligible for a 45-day return, that option will be available on the return form.

A restocking fee will be applied using a graduated scale based on the age of the return. The fee is a percentage of the credit to be issued and will be disclosed on the return form. You must acknowledge acceptance of the fee before completing the return.

Products must be returned in the original boxes in like-new condition.


FAQ Subcategory: None

This item was last updated on 2025-03-17
Document ID: 1543


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