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C-more Frequently Asked Questions AutomationDirect Logo


Question

Remote access on my iOS version 7 device (iPhone, iPod or iPad) does not display a password box.

Answer

Workaround
  1. Go into Connection -> Favorites. Press the Edit button in the upper left.
  2. Enter the information for your panel. You will need the IP address of the C-More or router that you are connecting to.
  3. Enter the Login ID and Password.
  4. Turn the "Register Password" selection to "On".
  5. Press "Done" in the upper right hand corner when you are finished.

Now you should be able to select your panel from the "Favorite" menu and connect to the panel.


FAQ Subcategory: None

This item was last updated on 2021-01-26
Document ID: 1465


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