C-more Frequently Asked Questions
Question
I cannot connect to a C-more for programming, my ping times are very long or I cannot ping (VPN etc). Can you change the timeouts?
Answer
For EA7 (all) and EA9 (prior to V6.0)You will have to edit EA_.INI with Windows Notepad. It is located in the directory you installed the C-More software
Once you open the file, go to the [App] section of the file and add this at the bottom:
- PING=1
PINGTIMEOUT=xxxx
PanelTimeout=xxxx
PING -> 1 = enables. 0 = disables
PINGTIMEOUT= is in milliSeconds
PanelTimeout= is in Seconds
You need to re-start the software anytime you change the values above.
For EA9 (V6.0 and newer versions)
In the "Ethernet Connection Setup", click on the "Remote Link List" and add a connection. In the connection dialog, it will allow you to specify longer timeouts and retry settings
FAQ Subcategory: None
This item was last updated on 2021-02-09
Document ID: 1329
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