AutomationDirect Logo C-more Frequently Asked Questions



Product Selected: C-more
Category Selected: Communications

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Question: Why can I 'Browse' and list my panel in the Online Link List, but I can not transfer a project to it. The Transfer Button is inactive.
Answer: Your PC network interface card (NIC) in your PC may have a different subnet than the panel.

For example;

  • Your NIC may have an IP address of 198.162.5.6 and a subnet mask of 255.255.0.0.
  • The panel may have an IP address of 10.1.33.6 with a subnet mask of 255.255.0.0.

The NIC's Subnet is 192.168.0.0 and the panels subnet is 10.1.0.0. These must match in order to transfer a project to the panel.

There is a video that explains IP Address Basics
FAQ ID: 1079
Question: Can the Remote Access and Control feature be used on my iPhone, Windows or Android phone/device ?
Answer: The Remote Access and Control feature is available for the iPhone/iPad/iTouch devices and Android devices through the Remote HMI App designed specifically for C-more Remote Access.

Search for "Remote HMI" in the iTunes App store or the Google Play store. Or you can use the following links for more info:

iTunes Remote HMI App

Android Remote HMI App
FAQ ID: 1291