Point of View Software Frequently Asked Questions
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What does the Shared Tags folder store?
The Shared Tags folder stores the tags imported from the PC Based Control linked to the POV application. The
PC Based Control must be linked to the POV application during the New Project wizard.
FAQ ID: 1469
How to count how many tags are configured in the application database?
The amount of tags configured in the application is calculated in the Project section of the Support tab under the
Help menu. Each array position and each class member of the tags configured in the tag database are counted.
FAQ ID: 1470
How to visualize the application “Users� created with the function CreateUser() ?
Execute the following command: “
example: “E:Program FilesAutomationDirectPoint of View v7.1BINStudio Manager.exe� “E:Program
FilesAutomationDirectPoint of View v7.1BINExtUser.dll�. This command will launch a dialog window from where
you can visualize the users created by the CreateUser() function in order to create new ones or delete them.
FAQ ID: 1471
How to shutdown the operating system automatically after closing the application?
Use the ExitWindow(
different actions: 0=Restart; 1=LogOff and 2=ShutDown.
FAQ ID: 1472
How to insert and configure an Active-X object in a Studio application?
FAQ ID: 1473
How to set a startup screen?
Open the Project Settings dialog window from the Project → Viewer menu. Type the startup screen name in the
Startup screen field.
FAQ ID: 1474
How to insert a background picture on the screen?
Right click on the screen and select the Screen Attributes option from the popup menu. Enable the Enable
Background check-box and choose the adjacent picture format in the combo-box. Copy the picture file to the
Screen folder of the application and rename it to the same name as the screen (
the Shared image option, you can copy a bitmap file to the Screen folder and share this picture with more than
one screen. In this case, you must type the bitmap name in the Share image field.
FAQ ID: 1475
How to convert the history trend to ASCII file?
FAQ ID: 1476
How to delete records from an Excel or Text file database, via ODBC?
In Microsoft Query, you cannot delete database records if you are using the ODBC drivers designed to access the
Microsoft Excel or Text files. It is a limitation on the ODBC drivers from Microsoft. Further information is available
on the Microsoft Knowledge Base Article – 134684.
FAQ ID: 1477
How to execute a math sheet during the startup and other math sheet during the application shutdown?
Startup: Execute a math sheet during the startup: Create a math sheet and fill its Execution field with the
expression
 Shutdown: Instead of executing the ShutDown() function directly, execute one math sheet and configure the
ShutDown() function in the last line of this math sheet.
FAQ ID: 1478
How to insert a driver in the POV application?
Right-click on the Drivers folder from the Comm tab and select the Add/Remove Drivers option. Select one driver
from the list and press the Select >> button to insert the driver on the project.
 Tip: Each driver has its own documentation, which can be viewed by right clicking on the Driver Name folder from
the Comm tab of POV and selecting the Help option.
ï?€ Note: All drivers provided by POV are automatically installed during installation. Each driver is composed of three
files: DLL, MSG and INI. To insert a new driver in POV (in case it has been created after install), just copy these
files in the
FAQ ID: 1479
How to set a “communication error� alarm?
Configure a tag in the “Write Status� or “Read Status� fields of the driver worksheets and configure an alarm
whenever this tag is different than 0 (zero).
FAQ ID: 1480
How to start and stop communication drivers during the runtime?
FAQ ID: 1481
How to exchange data with Excel by using NetDDE?
FAQ ID: 1482
Is Studio OPC interface compliant with OPC specification v1.0a or v2.0?
Studio OPC Client and OP Server modules are compliant with both OPC specification v1.0a and v2.0.
FAQ ID: 1483
How do I start POV automatically when the computer is powered on?
To make Viewer start
Create a shortcut to […]AutomationDirectPoint of View v7.1BinRunStartup.exe and then place it in your Startup folder (C:WINDOWSDocuments and SettingsAll UsersStart MenuProgramsStartup).
Make sure you have a Startup Screen specified in Project Settings.
FAQ ID: 1484
How to modify the DATE format in Studio?
There are two ways to modify the data format in Studio:
- Off-Line: Set the Order=
(for example: / or .) from the [International] section from the
- On-Line: Use the SetDateFormat(
SetDateFormat(“/�,�MDY�).
FAQ ID: 1485
What features are not supported by Web thin Clients?
Web thin Clients provide a graphical interface to the users and allow them to monitor and set values of the process
online. However, the Web thin client does not run any task or communication driver locally (Math, Scheduler,
Report, ODBC, Drivers, OPC and DDE).
FAQ ID: 1486
What are the main steps to create a web-based application?
Perform the following steps to create a web-based application:
- Develop the application locally. Don’t use features that are not supported by Web Thin Clients (like Group of
Screens) for the screens which will be saved as HTML format;
- After saving the screens in the standard format (File → Save), save the screens which must be available for the
Web Thin Client in HTML format from the File → Save as HTML menu;
- Open the Project Settings dialog window (Project → Settings menu) and select the Web tab;
- Configure the Data Server IP Address field with the IP address of the Server station (station where Studio is
running);
- Configure the path to the web files in the URL field. The web files are saved in the Web subfolder of the
application. This path will vary according to the web root of your Server station (for example:
http://
- Open the Project Station dialog window (Project → Status menu), select the Execution Tasks tab and set the
TCP/IP Server module as Startup=Automatic;
- Open the application tags database and set to the Server option instead of Local in the Web Data column for all
tags that must exchange value between the Server and the Web Thin Client station;
- Execute the Tools → Verify Application command to update the Project Settings in the HTML files;
- If there is no Web Server running in the computer, copy the program NTWebServer.exe from the BIN folder of
Studio into the web root (for example:
program is executed will be the web root of the station. The Web Server is necessary to export data (web files) in
HTTP protocol to the Web Thin Clients;
Execute the application in the Server station;
- Using a browser (for example: Internet Explorer v4.1+SP1 or newer version) in the Web Thin Client station, type
the URL address to download the screen which had been saved in HTML format (for example:
http://
ï?€ Note: The Web Thin Client requires an Active-X component (ISSymbol.ocx) to handle the screens on the browser.
If the Web Thin Client is connected to the Internet, this component is downloaded and registered automatically.
Otherwise, you must copy it to the
executing the regsvr32 ISSymbol.ocx command. This file can be found in the BIN folder from the Studio
installation directory.
FAQ ID: 1487
The runtime task (TCP/IP, OPC, DDE, ODBC, etc) does not work.
Make sure the runtime task is set to Automatic in the Execution Tasks tab from the Project Status dialog window
(Project → Status menu). Select the runtime tasks which must be executed (for example: TCP/IP Server), press
the Startup button and set to Automatic.
FAQ ID: 1488
The Browser from the Web Thin Client does not display the screen and launches a warning message regarding ISSymbol.ocx.
Make sure the runtime task is set to Automatic in the Execution Tasks tab from the Project Status dialog window
(Project → Status menu). Select the runtime tasks which must be executed (for example: TCP/IP Server), press
the Startup button and set to Automatic.
FAQ ID: 1489
Browse of the Web Thin Client launches an error message missing the ISSymbol.ocx and does not display the screens from the Server.
Issymbol.ocx is the Studio ActiveX object used by the browser from the Web Thin Client to view the web pages. If
the Web Thin Client is connected to the Internet, the ISSymbol.ocx control is automatically downloaded and
registered in the Web Thin Client station. Otherwise, you must copy it to the WinNTSystem32 folder of the Web
Thin Client station and register it manually. Once it is registered, your browser will be able to access the pages.
ï?€ Note: Use the regsvr32 ISSymbol32.ocx command to register the ActiveX component in the Web Thin Client.
FAQ ID: 1490
The screens are shown on the Web Thin Client (Browser); however, the data (tags values) are not read from the Server.
Make sure the parameter in the Web Data column from the application tags database is set as Server instead of
Local. The tags set as Server keep the same value in the Server and in the Web Thin Client (Browser). The tags
set as Local have independent values in the Server and in the Web Thin Client (Browser).
 Caution: You must execute the Tools → Verify Application command after modifying the tags settings.
Otherwise, the changes will not be updated in the web files.
FAQ ID: 1491
The “On Up� expressions configured in the Command dynamic are not executed.
The “On Up� expressions from the Command dynamic are not executed if the mouse pointer is dragged out the
object area before releasing it. If the Release check-box from the Command Object Properties window is enabled,
the On Up expression is executed even if the mouse pointer is dragged out the object area before it is released.
FAQ ID: 1492
The Trend History does not work after adding or removing tags in the Trend worksheet.
When a tag is inserted or removed FROM a Trend worksheet, the format of the history files (*.HST) is modified.
The same HST file cannot have two different formats, otherwise the data will not be retrieved from it properly by
the Trend object. If you need to add or remove tags for history files, there are two valid procedures: Create a new
Trend Worksheet or delete the old *.HST files.
FAQ ID: 1493
The value of indirect tags ( @<TagName> ) are not shown in the web thin client application.
When a screen is saved as HTML, Studio saves a
the list of all tags configured in the screen (objects and dynamics). When a screen is opened in the Web Thin
Client browser, the tags listed in the
stations.
Therefore, when using indirect tags (@
unless they have been configured in the screen. In other words, the tags that will be pointed in the screen MUST
be configured in any object of the screen to enable the TCP/IP communication for these tags with the server
station.
 Tip: Add a transparent rectangle (no fill and no line) in the screen corner. Apply the Command dynamic to this
rectangle and configure the tags (which can be pointed by indirect tags during the runtime in the Web Thin
Client station) in the Expression field (keep the Tag Name field blank). So, these tags will be added to the
FAQ ID: 1494
I get errors when installing Point of View that the Sentinel Driver ‘appears to have failed’.
You will need to go to Safenet's website and download the latest driver version 7.5.8 from the link below:
www.safenet-inc.com/support_and_downloads/Download_Drivers/Sentinel_Drivers/
FAQ ID: 1496
How does Point of View Count Tags?
When purchasing licenses for Point of View SCADA software, it’s important to know an approximation of how many tags you will need for your SCADA project. It’s equally important to understand how Point of View counts tags, so that you can come up with an accurate estimate for your project’s needs. Point of View license levels depend primarily on the maximum number of application tags required for the application.
Each tag is a “variable� capable of holding an independent value, such as “PressureTankA�, “TemperatureOver1�, “StateMotorC�, and so forth.
FAQ ID: 1497
Can I check my Point Of View USB Key to see if the driver is installed correctly etc..?
SafeNet has a utility called Sentinel Advanced Medic that you can use to test with
Sentinel Advanced Medic
FAQ ID: 1499
What are the differences between “Development� package, “Development Only� package, and “Runtime� package?
The “Development� package allows the user to develop and execute the application for unlimited time. The “Development Only� package allows the user to develop the application, test it for up to 72 continuous hours and deploy it in a station where the runtime license is installed. The “Runtime� package allows the user to execute the application for unlimited time, and blocks the development tools, so the user cannot create new applications or modify existing ones.
FAQ ID: 1506
How does Point of View count the number of Thin Clients?
The license for the Thin Clients resides on the Server station only – where POV is running. The license is not installed in any Thin Client station. The license on the Server controls the maximum number of Thin Clients connected to the Server simultaneously. You can customize the license on the server to support a different number of Thin Clients of each type (Web Thin Client, Secure Viewer Thin Client, and SMA Thin Client).
FAQ ID: 1507
Can I use spaces in my screen names? OR...Why can't I see my screens in my Thin or Secure Client?
In PointOfView, it allows you to put spaces in the names of screens, BUT, if you use spaces, when it comes to using Thin or Secure clients, the ActiveX control will not navigate to the screens with spaces in the name.
We would suggest not using spaces in screen names.
FAQ ID: 1509
Q:My P3 Integrated tags stopped working, or show ???? OR.....Do I have to keep the .CSV file from P3 Tag Integration with the PoV project?
A: The original .csv file from the P3 Export appears to be continuously needed by PoV, acting as a translation file possibly. If you delete the file, or move the project or file to a different location, you will need to go to Project>Communication>Tag Integration>Configure and "Browse" to the new file location. It is strongly suggested to keep this file within the PoV project folder.
NOTE: This likely applies to anything using Tag Integration like AB as well
FAQ ID: 1518
Q:My standard driver sheet(s) is locking up / updating slowly. What is the problem?
A: Standard driver sheets can be problematic when using non-sequential blocks of data, and PoV can actually fail to update the entire sheet repeatedly.
Create multiple sheets if you need different blocks of data (note that standard driver sheet must be a single data type in any case).
For example, if you need Modbus Holding Registers 1-40 and 200-230, you need to create 2 driver sheets, one for 1-40, and the other for 200-230. This holds true for all drivers and data types (bits might not be AS susceptible, but following this procedure prevents the issue completely).
Using BlinkSlow or BlinkFast (600 or 200 ms, respectively) provides for easy Read/Write triggers.
FAQ ID: 1526
When using the Tag integration with the Productivity series and Point of View, and you use a single index of an array, does the single index count against your Project tag count or the entire size of an array?
When using tag integration, the entire size of the array will go toward your project tag count, even though you use only one index of that array.
FAQ ID: 1535