Contact Support via Community (See additional benefits of this method below)

Benefits include:

• Access to all current and historical cases.
• Ability to see details, related information and be able to post updates to the case.
• Able to see updates from your assigned technical support person.
• Get e-mail notification when updates are made to your tech support case.
• Access to +2500 knowledge articles (FAQ, Video, Application Notes, Example Programs).

NOTE: You must be logged into the community to be able to submit a support case. Registration is quick and simple!

Fill out a form (No additional benefits)

AutomationDirect Community Forum
We have added dedicated staff members to monitor and participate in topics in the Community. The Community is intended as a peer discussion group for our customers to talk about their applications, programming, or other issues they might come across using or selecting AutomationDirect products.

NOTE: Customers needing more immediate or definitive assistance should use the phone, fax, or e-mail support options.