| Question | My ThinknDo Studio, TnD V8.x USB/Parallel key is physically damaged and no longer works. What can I do? |
| Answer | You can purchase the ESS (Extended Service Support) ESS-Basic or ESS-Premium support subscription. Damage to the key is covered and you will receive a replacement. You will have to provide the Serial number from the label on the damaged key when you purchase the ESS subscription. |
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This item was last updated on 10-01-2008
Document ID: 1102
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